Contact BonafideAI

BonafideAI supports the next generation of robotics and AI innovators.

If you have a question, need support, or want to connect with our team, we’re here to help.

For general questions, technical issues, or billing support, you can reach us at:

What to Expect:

  • Most inquiries receive a response within 1–2 business days

  • Urgent login or billing issues are prioritized

  • Every message is reviewed by a real team member

If your question is about programs or resources, you may find answers here:

AI Support Assistant

Our intelligent support assistant is available across the site to help you get answers faster.

  • Get help accessing your courses and resources

  • Quickly find the right BonafideAI program for your goals

  • Receive instant guidance for common questions

  • Automatically escalate to human support if needed

If your question requires manual review, the assistant routes your message directly to [email protected].

Monday–Friday

9AM–5PM PST

Messages received outside these hours will be answered the next business day.